Big CPG is slow, so much red tape, they don't care about the DTC channel. I thought so too until I spoke with Carter Jensen at General Mills.
Eli Weiss takes off his brand hat and shares what he is like as a customer. What he loves, hates, and why he believes he's an annoying shopper.
Hugh Thomas the former cofounder and CEO of Ugly takes us deep on the feelings and emotions that lead him to step down and reclaim his passion.
Jonny Yu joins the podcast to talk about how he and the Huron team look at LTV to improve their overall customer retention.