* Moments Covered: Replenishment, Lapsed Customer * Plays Used: Replenishment Reminder, Late Replenishment Reminder, Lapse Prevention Flow, Show Dynamic Products * Business Impact: Reduced need for discounts, improved LTV and margins When Black Girl Vitamins Co-Founder Nnamdi Ugwu talks about retention, he does so in a way that’s similar to the team...
The cost of a personalized replenishment flow is almost always a mess of branching logic and a ton of someone's time. But not anymore.
Jonny Yu joins the podcast to talk about how he and the Huron team look at LTV to improve their overall customer retention.
Kopari combined flow optimizations with personalized Repeat carts to get 2x more revenue per session from replenishment flows.
We often use reorder and replenish interchangeably, but they are not the same thing. One is the category and the other is a subtype.
The more product discovery and new product trial you encourage, the higher your retention will be. How you group products has a huge impact on retention in CPG.
Fresh Clean Threads uses every aspect of Repeat — personalizing the timing of key Moment messages via flows and campaign emails to match those Moments across their email and SMS channels.
We already know why subscriptions are so valuable, but the toughest question remains: how do you get subscribers? Better yet, once you get them, how do you keep them?
Unleash the power of personalization in emails with Repeat's latest Klaviyo update
Repeat’s latest Moment helps you nudge customers towards their next purchase when they’re primed for a cross-sell
Our latest update helps you tame complex product catalogs to make your automated email & SMS more relevant. Timing, product recommendations, and personalized content all get even more relevant (and effective) than ever before.
Your roadmap to leveraging Black Friday for retention: designing acquisition offers, segmenting offers for returning customers, and flows to encourage customer retention
