The Key to DTC Retention is Marketable Moments.
These are the three types of moments you have to activate your existing customer base. Cultural, manufactured, and customer moments.
These are the three types of moments you have to activate your existing customer base. Cultural, manufactured, and customer moments.
It's hard to know when to ask a customer to subscribe without a ton of "it depends" statements. But those are boring, here's what we think.
The Repeat Cart is built specifically for returning customers in "buy" mode. Here's everything you need to know about the way it's built.
With acquisition becoming increasingly difficult and expensive, using your data to inform a solid retention strategy is more important than ever.
Returning customers are different. Don't put them through the same purchase journey. Here's a few options on where they can convert.
The cost of a personalized replenishment flow is almost always a mess of branching logic and a ton of someone's time. But not anymore.