Huron's Director of Strategy and Retention Shares How he Thinks About LTV.
Jonny Yu joins the podcast to talk about how he and the Huron team look at LTV to improve their overall customer retention.
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How Kopari simplified their email flows with Repeat
Kopari combined flow optimizations with personalized Repeat carts to get 2x more revenue per session from replenishment flows.
Reorder vs. Replenish… Is There a Difference?
We often use reorder and replenish interchangeably, but they are not the same thing. One is the category and the other is a subtype.
How to Turn Your Existing Email Campaigns Into Reorder Machines
We often think of campaigns as an acquisition tool and flows as a retention one. What if your campaigns could be both?
Using Product Trial and Discovery to Increase CPG Retention
The more product discovery and new product trial you encourage, the higher your retention will be. How you group products has a huge impact on retention in CPG.
Eli Weiss Puts on his Customer Hat and Explains his Customer Behavior
Eli Weiss takes off his brand hat and shares what he is like as a customer. What he loves, hates, and why he believes he's an annoying shopper.
Former CEO of Ugly Drinks Talks Stepping Away and Reclaiming Your Passion
Hugh Thomas the former cofounder and CEO of Ugly takes us deep on the feelings and emotions that lead him to step down and reclaim his passion.
Huron's Director of Strategy and Retention Shares How he Thinks About LTV.
Jonny Yu joins the podcast to talk about how he and the Huron team look at LTV to improve their overall customer retention.
DTC CPG Revenue Report: Returning Customers Are Solely Responsible for Q2 Growth
Acquisition is on the decline for DTC CPG brands, but returning customer revenue kept brands afloat in Q2.
Olipop's Email Campaigns are a Retention Conversion Point
Here's how Olipop uses Repeat to balance customer education and conversions with every send.
Graza Lets Customers Restock Right From the Package
Graza included a QR code on the bottle that directs customers straight to a Repeat cart that’s preloaded with the product they need to restock.
