How to Simplify a Multi-Branch Replenishment Flow Into a Single Flow
The cost of a personalized replenishment flow is almost always a mess of branching logic and a ton of someone's time. But not anymore.
The cost of a personalized replenishment flow is almost always a mess of branching logic and a ton of someone's time. But not anymore.
Jonny Yu joins the podcast to talk about how he and the Huron team look at LTV to improve their overall customer retention.
Kopari combined flow optimizations with personalized Repeat carts to get 2x more revenue per session from replenishment flows.
We often use reorder and replenish interchangeably, but they are not the same thing. One is the category and the other is a subtype.
The more product discovery and new product trial you encourage, the higher your retention will be. How you group products has a huge impact on retention in CPG.
Today’s product update helps you automatically reach customers who reorder at a slower pace: the Late Replenishment trigger.
Your favorite part of Repeat is coming to Attentive: You can now reach your full SMS subscriber list when they’re most likely to replenish their favorite items.
Sara Brooks walks us through how to think about PR for CPG brands. We go over how some of your favorite food and bev brands approach PR.
These are the three types of moments you have to activate your existing customer base. Cultural, manufactured, and customer moments.
Was success this BFCM built on the back of strong customer retention through the rest of the year?
It's hard to know when to ask a customer to subscribe without a ton of "it depends" statements. But those are boring, here's what we think.